How do we evaluate whether a refurbished hardware seller is trustworthy?

Ask for their testing process in writing, request references from prior IBM i buyers if possible, and compare warranty terms across more than one seller before committing. A seller that cannot describe their testing process in specific terms is a warning sign.

Answer

Warranty terms matter as much as the sale price. Coverage that includes parts and labor for a defined period is a stronger signal of confidence than an as-is sale with no recourse if the unit fails after delivery.

Back to Refurbished and Used AS/400 and Power Systems

More Refurbished and Used AS/400 and Power Systems Questions

How long does IBM support older AS/400 and Power hardware?

Support windows vary by generation, but IBM's standard hardware support typically runs several years past a model's initial release before moving to limited or...

What does certified refurbished actually mean for AS/400 hardware?

The term is not standardized, so it means whatever the specific seller defines it to mean. At minimum, buyers should expect some documented testing before sale, but...

Preferred Partners

Power Server Sourcing Preferred Partners

Profile for the partner types buyers usually need when sizing, sourcing, and installing new or refurbished IBM Power and AS/400 server hardware.

Refurbished and Used Systems Preferred Partners

Profile for partners who test, certify, and warranty secondary market AS/400, iSeries, and Power Systems hardware for resale.